AFLAC CLAIMS

To access and manage your coverage online, visit aflac.com/myaflac to register your account.
 

Simply select new claim, answer a few questions about what happened and upload your supporting documents.

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To prevent delays in processing your claim, be sure to:

• Enroll in direct deposit for faster claims payment.

• If applicable, upload your completed Physician’s Statement.

• Sign your claim digitally in the indicated areas and upload all billing and supporting documentation.

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Once submitted, you can track your claim status as it is processing.

Employer statements can be sent to Return To Work at: 

Maria.gonzalez@fire.lacounty.gov
fire-rtwdocuments@fire.lacounty.gov

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